Privacy Policy

Last Updated: 2026/06/28 ReelNow AI ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use reelnow.ai (the "Service"). 1. Information We Collect We collect the following types of information: Account Data: When you register, we collect your email address, name, and login credentials. Payment Information: If you purchase a subscription, payment processing is handled directly by our third-party provider (Stripe). We do not store full credit card numbers, but we do store billing history and subscription status. User Inputs and Outputs: We collect the text prompts, URLs, and images you upload, as well as the AI-generated Outputs created during your session. Usage and Device Data: We automatically collect technical data such as your IP address, browser type, operating system, and actions taken within the Service (e.g., buttons clicked, pages viewed). 2. How We Use Your Information We use the collected information for the following purposes: To provide, maintain, and deliver the core AI generation Service. To process your payments and manage your subscription account. To send administrative emails, such as account confirmations, billing receipts, and customer support responses. To detect, prevent, and address technical issues or fraudulent activity. 3. AI Training and Data Processing We process your Inputs strictly to generate your requested Outputs. We do NOT use your personal data or private prompts to train our foundational AI models. 4. How We Share Your Information We do not sell your personal data. We may share your information only in the following circumstances: Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., Stripe for payments, Cloudflare for security, Resend for email routing). Legal Compliance: If required to do so by law or in response to valid requests by public authorities. 5. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Service and hold certain information (such as keeping you logged into your account). You can instruct your browser to refuse all cookies, though some parts of the Service may not function properly. 6. Your Data Rights (GDPR & CCPA) Depending on your location, you may have the following rights regarding your personal data: The right to access, update, or delete the information we have on you. The right to restrict or object to our processing of your data. The right to data portability. To exercise these rights, please contact us using the information below. 7. Contact Us If you have any questions about this Privacy Policy or our Terms of Service, please contact us at: Email: [email protected] Website: reelnow.ai